Shipping policy

 

Order Processing

All products at The Grit Co. are made to order.

Order processing time: 2–4 business days

Orders are sent to production only after confirmation,

Orders once in production cannot be cancelled


Shipping Timeline

Estimated delivery time: 5–10 business days

Delivery timelines may vary based on:

Location

Courier partner

Unforeseen delays (weather, strikes, regional restrictions)

Delivery timelines are estimates, not guarantees.


Shipping Charges

Shipping charges (if applicable) are calculated and shown at checkout

Free shipping offers may be applied during promotions


Tracking Information

Once shipped, tracking details will be shared via SMS / Email / WhatsApp

Please allow up to 24 hours for tracking to become active


Delivery Issues

We are not responsible for delays caused by:

Incorrect or incomplete address

Customer unavailability at the time of delivery

Courier partner delays

In such cases, re-delivery or re-shipping charges may apply.


Non-Deliverable / RTO Orders

Orders returned due to customer unavailability, refusal, or incorrect address willnot be eligible for refund


International Shipping

Currently, we ship only within India.


Contact Us

For any shipping-related queries, contact us at: Support@gritarc.com