Shipping policy
Order Processing
All products at The Grit Co. are made to order.
Order processing time: 2–4 business days
Orders are sent to production only after confirmation,
Orders once in production cannot be cancelled
Shipping Timeline
Estimated delivery time: 5–10 business days
Delivery timelines may vary based on:
Location
Courier partner
Unforeseen delays (weather, strikes, regional restrictions)
Delivery timelines are estimates, not guarantees.
Shipping Charges
Shipping charges (if applicable) are calculated and shown at checkout
Free shipping offers may be applied during promotions
Tracking Information
Once shipped, tracking details will be shared via SMS / Email / WhatsApp
Please allow up to 24 hours for tracking to become active
Delivery Issues
We are not responsible for delays caused by:
Incorrect or incomplete address
Customer unavailability at the time of delivery
Courier partner delays
In such cases, re-delivery or re-shipping charges may apply.
Non-Deliverable / RTO Orders
Orders returned due to customer unavailability, refusal, or incorrect address willnot be eligible for refund
International Shipping
Currently, we ship only within India.
Contact Us
For any shipping-related queries, contact us at: Support@gritarc.com